Terms of service.

This website is operated through Injectable Supplies Ltd. Throughout these Terms of Service, the terms “we”, “us” and “our” refer to Injectable supplies Ltd.

By accessing this website, creating an account, placing an order or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website or purchasing our products. If you do not agree to these Terms, you should not use this website or place an order from us.

We may update these Terms from time to time. The current version will be published on this website.

PROFESSIONAL PURCHASE AND USE:

  • Products sold by Injectable Supplies Ltd are intended for purchase and use by appropriately qualified and/or registered healthcare professionals where applicable.

    By placing an order, you confirm that you are suitably qualified and legally entitled to purchase and use the products ordered.

    You are responsible for ensuring that all products purchased from us are used in accordance with:

  • the manufacturer’s instructions;

  • relevant professional standards and scope of practice;

  • applicable New Zealand laws and regulations; and

  • any relevant clinical or workspace requirements.

Customers must be at least 18 years of age to place an order through our website.

PROHIBITED USE:

You must not use our website or products for any unlawful, fraudulent, or unauthorized purpose.

You must not:

  • provide false or misleading professional information;

  • attempt to purchase products you are illegally entitled to purchase;

  • interfere with the operation or security of our website;

  • reproduce or commercially exploit website content without permission; or

  • use products in a manner that breaches applicable laws or professional requirements.

PRODUCT INFORMATION:

We aim to ensure that product descriptions, photographs, specifications and other information on our website are accurate.

However, packaging, labelling, colour appearance or manufacturer specifications may occasionally change without notice.

Customers are responsible for reviewing the manufacturers information and determining whether a product is appropriate for their intended use before using it.

Information provided on our website is general product information only and is not intended to replace professional judgement, clinical training, manufacturer instructions or regulatory requirements.

PRODUCT AVAILABILITY:

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you to offer:

  • an alternative product;

  • a backorder where appropriate;

  • a store credit; or

  • a refund for the unavailable item.

We will not substitute a materially different product without your agreement.

PRICING:

All prices displayed on our website are in New Zealand dollars unless otherwise stated.

Prices may be changed at any time. Any price change will not affect an order that has already been accepted and paid for, except where there has been an obvious pricing or technical error.

Applicable GST will be displayed and included as required.

PRODUCT RECALLS AND SAFETY NOTICES:

We will contact you if a product is subject to a recall, safety notice, product correction, field safety notice or other corrective action.

You agree to reasonably cooperate with us in relation to a product recall or safety action, including providing information reasonably required to identify affected products.

Where necessary, we may suspend supply of affected products and provide instructions concerning return, replacement, repair, disposal or other corrective action

INTELLECTUAL PROPERTY:

All content on our website and in our business materials, including text, photographs, graphics, logos, trademarks and product information owned or licensed by us, remains our property or the property of the relevant rights holder.

You must not reproduce, modify, distribute or commercially exploit our content without appropriate permission.

FURTHER TERMS:

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

If you have any questions about our Terms of Service, you may contact us via info@injectablesupplies.co.nz